Overview
Borrower Tasks allow you to share important documents that require acknowledgment from borrowers after they submit a loan application. These tasks automatically appear in the borrower's To-Do List within their loan portal.
Types of Tasks
You can create tasks in two ways:
- Individual tasks assigned to specific borrowers
- Global tasks that automatically apply to all future loan applications
Creating Tasks for Individual Borrowers
- Navigate to the 'Applications' section
- Find the desired borrower's application and click 'View'
- Click the 'Secure Documents' button in the top right corner
- Select 'Add Task'
- Follow the task creation steps detailed below
Creating Global Tasks
- Access 'App Settings' and select 'Document List'
- Click 'Add Task'
- Select 'View/Manage Docs'
- Follow the task creation steps detailed below
Task Creation Steps
- Click the 'Add Task' button
- Select 'Create a new task'
- Enter a name for your task
- Choose your preferred task type:
- Text: Enter your content directly into the provided text box
- PDF: Upload your pre-prepared document
- Click 'Save' to complete the process
Once saved, the task will automatically appear in the appropriate borrower's To-Do List.
Note: Borrowers can access their tasks either immediately after submitting their loan application or by logging into their loan portal and checking their To-Do List.