To remove a user from your system, follow these steps:
- Navigate to the Users section using the sidebar menu.
- Locate the loan officer you want to delete and click the blue pencil
(Edit) icon next to their name
- On the user's profile page, find the Profile Preview panel on the right side of the screen. Scroll to the bottom of this panel where you'll find the "Delete User" button in red.
Important: Deleting a user does not automatically adjust your billing. To modify the number of users you're being charged for, please refer to this help desk article: How do I change the number of USER accounts that I am paying for?